AVP - HR Operations

  • Sector: LMA Asia Human Resources
  • Contact: Justine Lam
  • Contact Email: shazelina.shafei@lmarecruitment.asia
  • Client: LMA
  • Location: Singapore
  • Salary: S$6000.00 - S$8000.00 per month
  • Expiry Date: 18 July 2022
  • Job Ref: BBBH169058_1655552877

Assistant Vice President - HR Operations

Position Overview

We are looking for an AVP HR Operations professional is to join our central team and work in an effective HR Shared Services function that is a centre of excellence delivering transactional and advisory support to the business.


Deliver a HR Shared Services (HRSS) centre for the group, utilising enabling technology and associated end to end processes, which continuously develops and delivers in line with business strategy and requirements.

  • Support and build HRSS team capability
  • Proactively seek to partner and build understanding of the needs and activity of the business. Encouraging adoption of the underpinning technology with the customer population
  • Partnering with the HR community
  • Drive excellent customer service across all processes and maintain a strong compliance culture, leading appropriate audit activity, within the HRSS team to ensure all auditable documentation is accurate and up to date
  • Effectively monitor the service performance through agreed SLA's and highlight areas of concern
  • Provide a professional advisory service that gives effective solutions to people issues ensuring a balance between individual and business needs
  • Be the point of escalation and handle complex colleague and manager queries and prepare response to all levels of the business


  • Bachelor's degree in HR or equivalent
  • 5 to 10 years of proven experience of HRSS management, ideally within a financial services/ Banking business
  • Experience of transactional HR and advisory activities
  • Up to date knowledge and understanding of local employment legislation
  • Demonstrate a strong understanding of HR and Shared service environments
  • Strong organisational skills with high attention to detail
  • Excellent communication skills with the ability to build relationships at all levels
  • Ability to work under pressure to deliver stringent results and meet demanding targets
  • Able to make smart and sound proactive decisions based on information, insights and past experiences
  • Comfortable working in a high volume fast paced business
  • Hands on, logical and pragmatic approach
  • Comfortable working in and managing complex projects
  • Intermediate Microsoft Office applications: Word, Excel, PowerPoint.

Company Reg No.: 201131609D | License No.: 11C4684 | EA Reg no: R1218722