Client Management Officer

  • Sector: LMA Asia Front Office
  • Contact: Hiong Hao Yi
  • Client: LMA
  • Location: Singapore
  • Salary: S$72000.00 - S$90000.00 per annum
  • Expiry Date: 30 November 2023
  • Job Ref: BBBH434197_1698736934

Client Management Officer (Wealth Management)

Main Objectives & Purpose

  • This team will be working around 2 main themes: Prioritization of on-boarding/recertification, and Coordination of the whole process (Risk, Legal and Systems).
  • Overall, through a dedicated on-boarding team, the team is responsible for client satisfaction with respect to on-boarding.
  • To facilitate and provide a complete transversal on-boarding service to WM APAC.

Primary Role Responsibilities

  • Ensure name screening, materiality assessment and Risk scoring meet the Bank's policies, standards, and applicable local legal and regulatory requirements.
  • Ensure adverse news hits and increased risk factors have been appropriately identified in accordance to local regulations and guidelines and global policies
  • Provide support and guidance to Front Office throughout the documentation/form completion process.
  • Review the documentation requirement and completeness during client lifecycle as Level 2 checker
  • Ensure all client files are stored and maintained accordingly (electronically and in paper format).
  • Prepare regular reports for Management review (e.g. account documentation irregularities, monthly statistics etc).
  • Ensure timely processing of static data updating request.
  • Appropriate and confidential handling of client data and information
  • Administer request from internal regulators, internal stakeholders with respect to audit review
  • Other additional request from time to time relating to Client Management Team

Company Reg No.: 201131609D | Licence No.: 11C4684 | Reg No: R21100351, Hiong Hao Yi