Client Management Support Officer (Contract)

  • Sector: LMA Asia Finance
  • Contact: Hiong Hao Yi
  • Client: LMA
  • Location: Singapore
  • Salary: S$38400 - S$42000 per annum
  • Expiry Date: 17 February 2023
  • Job Ref: BBBH409999_1674010226

Client Management Support Officer (1 year Contract)

Key Responsibilities

  • The team goal is to ensure a global and consistent "first service" rendered to the clients
  • Ensure practices are adhered to bank's standard procedures and guidelines with an emphasis in compliance
  • Keeping abreast with the changes in regulations (site, regional, global, HO), assess its impact
  • Maintaining sound work processes and integrity of client data
  • Maintain workflows in accordance with site-specific (SG/HK) requirements and ensure common understanding
  • Controls to be in place with regards to safe custody of account documentation; potential operation risks associated with users' requests to access database of sensitive client data, signatures and document images
  • Provide feedback and escalate issues to the appropriate functions and management
  • Administer request from internal regulators, internal stakeholders with respect to audit review

Essential Technical Knowledge/Skills:

  • Understand the principles and be familiar with Client Databases' Requirements Individuals/ Corporates/Holding Companies/Trust Accounts.
  • Essential knowledge and experience in Client Data Management experience.
  • Fluent in English (spoken and written).
  • Excellent communication and interpersonal skills.
  • Should possess strong fundamental and technical skills, awareness of operational risk.
  • Excellent PC skills, especially in Excel.
  • Understanding of Compliance and Regulatory influences within the Client Onboarding process.

Company Reg No.: 201131609D, License No.: 11C4684, Reg No: R21100351