(Trade Finance Manager, Singapore) | up to $6,500

  • Sector: LMA Asia Finance, LMA Asia Banking Operations
  • Contact: Hao Yi
  • Contact Email: winnie.tan@lmarecruitment.asia
  • Client: LMA
  • Location: Singapore
  • Salary: S$4000 - S$6500 per month
  • Expiry Date: 28 August 2022
  • Job Ref: BBBH401286_1659085936

Reporting to Head, Operations

As part of the Operations Team, the successful candidate with be responsible for managing the entire trade finance processes for the platform.

Key Responsibilities

  • Develop and implement operational policies and procedures and implement KPIs and reporting
  • Review the workflows regularly and document the updates/changes
  • Be the internal expert for operational knowledge pertaining to end-to-end trade finance operational flow from client onboarding to settlement
  • Oversee the processing, verification, reconciliation of financing activities
  • Oversee the customer onboarding process, from KYC till customer goes live
  • Oversee customer service operations and ensures customer satisfaction with post-sales customer service
  • Ensure hands-on support to internal stakeholders across Product, Business Development, Technology, Risk Management, and Compliance to ensure smooth operation of our platform
  • Provide assurance that the delivery of platform services is of the required quality and adheres to regulatory requirements (working closely with Compliance)
  • Lead Operations related projects, transformation plans, and system development/upgrade/implementation
  • Provide strong leadershsip in ensuring clear roles and responsibilities within Operations and with other functions to ramp up new products on time and on budget.

Required Profile

  • 10-12 years of experience in Trade Finance Operations, preferably including some experience at early stage Fintech firms or systems consultancy
  • Degree in computer science, information systems or related discipline
  • Experience in system implementation including feasibility study, requirement gathering, system and data analysis, project execution, user acceptance testing, system migration would be given preference
  • Experience in ERP solutions esp. order management systems, Fintech Platform and Reporting tools like powerBI, Congnos
  • Able to liaise with business stakeholders to analyze their needs and advise on concerns and solutions
  • Able to communicate with data engineers / scientists, DBA, programmers to explain the business requirements and evaluate their proposals
  • Knowledge in KYC for onboarding suppliers / buyers
  • Having a knack for identifying gaps, reducing the turn around time, well versed with automating processes

Company Reg No.: 201131609D | Licence No.: 11C4684 | EA Reg no: 21100351